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Contact Us

Shipping information

LOG IN TO CHECK THE STATUS OF YOUR ORDER AND REVIEW SHIPPING DETAILS
To find the exact date that your letter was shipped or to check the status of your order,  LOG IN to your account and select the Order History button at the bottom of the page.
If you have additional questions, or cannot find the shipping information in your account history, please fill out the shipping inquiry form below to receive an email with the details of your order.

SPECIAL NOTE: Due to the rigors of the US Postal Service, we cannot guarantee the wax seal on every letter.

Call Us

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PLEASE NOTE: Receive a quicker response by submitting your question or concern by email.

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If you wish to contact us by phone, you may do so by calling one of Santa's elves at  (732) 49 SANTA.

Send Us A Message

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Shipping Inquiry

Please use the form below to request information regarding the shipping of your letter from Santa. ALL fields are required!

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Hear What Our Customers Are Saying!

    "This was the BEST Christmas Ever! Thank you Santasentmealetter for keeping the magic! I've told all the parents at school about how it made son's day when we opened the mailbox and saw that beautiful envelope addressed to him from Santa Claus. Amazing Job!"

Stacy S. - Portland, ME    
     "My daughter who's 5 years old received a letter from Santa in the mail. She was so ecstatic when she saw all the information in the letter that Santa knew about her, she jumped for joy. What a BIG hit!"
Alison G. - Dallas, TX     
     "The letter from Santa was truly perfect! My 6 year old daughter and my 4 year old son could not stop talking about their letters from Santa. They even took them to school to show all their friends. Thank you for making our Christmas so memorable. We will definitely order year after year!"
Marissa J. - Seattle WA